Mug In Town · Privacy Policy | Effective: May 29, 2026

Mug In Town ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights as a consumer.

1. Who We Are

Mug In Town is operated from Peru and sells to customers in the contiguous United States. For privacy inquiries, contact us at: hello@mugintown.com

2. Information We Collect

Information You Provide:

• Full name and shipping/billing address.
• Email address and phone number.
• Payment information processed securely by our payment provider; we do not store full card details.
• Custom content or text submitted with your order.

Information Collected Automatically:

• IP address, browser type, and device information.
• Pages visited, time spent on site, and referring URLs via cookies and analytics tools.

 

3. Cookies & Analytics

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, remember preferences, support checkout functionality, and optimize our services. By using our website, you consent to the use of cookies unless disabled through your browser settings.

4. How We Use Your Information

We use your information to:

• Process, fulfill, and ship your orders.
• Send order confirmations, shipping updates, and customer service communications.
• Improve our website, products, and services.
• Detect, prevent, and address fraud, security issues, or misuse of our website.
• Comply with legal obligations and resolve disputes.

5. Sharing Your Information

We do not sell your personal data. We share information only with service providers that help us operate our business, including:

• Production and fulfillment providers — to produce and ship your order.
• Payment processors — to process your payment securely.
• Shipping carriers — to deliver your order.
• Website, analytics, and technical service providers — to operate, secure, and improve our website.

6. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, payment processors, or services. We are not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review their policies before providing personal information.

7. Data Security and Retention

We use reasonable administrative, technical, and organizational measures to protect your personal information. However, no online transmission or storage system is completely secure. We retain personal information only as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and maintain business records.

8. Children's Privacy

Our website and products are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can delete it where required.

9. Your Rights

You may request access, correction, or deletion of your data. Contact us at hello@mugintown.com and we will respond within 15 business days.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time by posting a revised version on our website. The updated version will be effective as of the date listed at the top of the Policy.